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The Art of Clienteling - What Luxury Retail Can Learn from Hospitality
9 September 2026
Brown's Hotel Mayfair
Neighbourhood Breakfast
Back to all events
The Art of Clienteling - What Luxury Retail Can Learn from Hospitality
9 September 2026
Brown's Hotel Mayfair
Neighbourhood Breakfast
Back to all events
The Art of Clienteling - What Luxury Retail Can Learn from Hospitality
9 September 2026
Brown's Hotel Mayfair
Neighbourhood Breakfast
About this event
The conversation
A conversation with Lydia Forte exploring how emotional intelligence, personalisation, trust, and service create lasting relationships - and how these principles translate into exceptional clienteling experiences in luxury retail.
About this event
The conversation
A conversation with Lydia Forte exploring how emotional intelligence, personalisation, trust, and service create lasting relationships - and how these principles translate into exceptional clienteling experiences in luxury retail.
About this event
The conversation
A conversation with Lydia Forte exploring how emotional intelligence, personalisation, trust, and service create lasting relationships - and how these principles translate into exceptional clienteling experiences in luxury retail.
Speakers & hosts
At the table
Lydia Forte
Vice President of Food & Beverage at Rocco Forte Hotels
LYDIA FORTE is a prominentvoice in international luxury hospitality, bringing a fresh and forward-thinking perspective to the evolution of exceptional guest experiences. As Vice President of Food & Beverage at Rocco Forte Hotels, she plays a key role in shaping the group's dining concepts and hospitality experiences across its prestigious European portfolio.
Speakers & hosts
At the table
Lydia Forte
Vice President of Food & Beverage at Rocco Forte Hotels
LYDIA FORTE is a prominentvoice in international luxury hospitality, bringing a fresh and forward-thinking perspective to the evolution of exceptional guest experiences. As Vice President of Food & Beverage at Rocco Forte Hotels, she plays a key role in shaping the group's dining concepts and hospitality experiences across its prestigious European portfolio.
Speakers & hosts
At the table
Lydia Forte
Vice President of Food & Beverage at Rocco Forte Hotels
LYDIA FORTE is a prominentvoice in international luxury hospitality, bringing a fresh and forward-thinking perspective to the evolution of exceptional guest experiences. As Vice President of Food & Beverage at Rocco Forte Hotels, she plays a key role in shaping the group's dining concepts and hospitality experiences across its prestigious European portfolio.
Gallery from the event
Gallery from the event
Gallery from the event
